Privacy policy

This privacy policy informs users of the site www.lapensiondumoulin.com how their personal data is collected and processed by :

 

SAS AJAVEN
19A rue de Châtillon - 35000 Rennes
RCS Rennes 412 361 040
SIRET 412 361 040 00014
VAT: FR31491799383
Telephone: +33 (0)2 98 06 02 06
Email : contact@lapensiondumoulin.com

(hereinafter «the Company»), as data controller, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (RGPD) and applicable French legislation.

 

1. Personal data collected

As part of its site operations and business activities, the Company may collect :

• Full name ;

• Email address ;

• Phone number ;

• Postal address; ;

• Booking and stay information ;

• Billing data ;

• Data transmitted via contact form ;

• Browsing data (IP address, browser, pages viewed) ;

• Data from cookies and tracers.

Mandatory fields are indicated at the time of collection. Requests cannot be processed without them.

 

2. Purposes of processing

Personal data is collected for :

• Managing contact requests ;

• Management of reservations and accommodation services; ;

• Administrative, accounting and tax management; ;

• Improving the site and the user experience; ;

• Sending commercial information, subject to prior consent; ;

• Audience measurement.

 

3. Legal basis for processing

Treatments are based on :

• on the performance of a contract or pre-contractual measures ;

• on a legal obligation; ;

• the Company's legitimate interest; ;

• on the user's consent when required (notably for non-essential cookies and commercial communications).

 

4. Cookie management and consent (Axeptio)

The site uses a cookie consent management solution provided by Axeptio.

This solution enables :

• to obtain the prior consent of users; ;

• accept or refuse cookies by category ;

• ensure that proof of consent is preserved; ;

• block non-essential cookies until consent has been given.

Cookies that are strictly necessary for the operation of the site are deposited without consent.

Analytical, advertising and social networking cookies are only activated with the user's explicit consent.

Users can modify their preferences at any time via the cookie management module accessible on the site.

 

5. Data recipients

Personal data is intended for use by the Company's authorized internal departments.

It may be transmitted to technical service providers involved in site management (hosting, maintenance, reservation solution, Axeptio consent management solution, analytical tools).

These service providers act as subcontractors and are contractually bound to ensure data confidentiality and security.

 

6. Transfers outside the European Union

If certain service providers are located outside the European Union, the Company ensures that these transfers are framed by appropriate guarantees in accordance with Articles 44 et seq. of the RGPD.

 

7. Shelf life

Data is kept for a period proportionate to the purposes for which it is to be used:

• Prospect data: 3 years from last contact; ;

• Customer data: duration of the contractual relationship plus legal deadlines; ;

• Accounting data: 10 years ;

• Cookies: 13 months maximum.

 

8. Data security

The Company implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data.

 

9. User rights

In accordance with the RGPD, you have:

• a right of access ;

• a right of rectification ;

• a right to erasure; ;

• a right of objection ;

• a right to limitation; ;

• a right to portability ;

• the right to withdraw your consent at any time.

 

You can exercise your rights by writing to :
contact@lapensiondumoulin.com

Proof of identity may be requested if necessary.

You also have the right to lodge a complaint with the CNIL.